We manage your cloud environment and you focus on your core business.
Let's be honest: you do not really want to be involved with managing your IT infrastructure or your cloud environment. You just want it to work optimally, so that you can spend your time on your core business without any worries.
With our managed service packs, we do just that: we provide for the monitoring, administration, maintenance and security of your cloud services. Both on Azure and in our private cloud. We focus on your cloud services so that you can focus on your business.
Each solution we provide is delivered with a basic service package that is included in the Microsoft Cloud Service Provider (CSP) programme.
This is limited to incident and problem management on demand. For this reason, we advise all our customers to choose our Premium Service Pack for IaaS and PaaS services. Keep on reading to find out what that exactly covers.
Besides our Premium Service Pack, we also have some add-ons that you can add if your organisation has specific needs or requirements.
Our standard premium services are supplemented by two categories: IaaS services for virtual machines and PaaS services provided by the Azure platform.
Managed services for IaaS are paid per virtual machine, while the costs of PaaS services are calculated based on the Azure consumption for that service. So you get a pay-per-use model that scales up in proportion to how intensively your organisation uses Azure.
We can collect application-specific performance and status data and set alerts so that we can intervene if certain applications show anomalous behaviour. With each alert we can perform recovery actions based on scenarios discussed in advance with the customer or developer. Third party Application Performance Management (APM) tools can also be linked to the Arxus ITSM systems.
We have a clear Azure-First approach, so we design all our managed services from scratch for the Azure cloud.
But we also make an effort to introduce them into our own private cloud where possible. This enables us to take our services to a higher level and also manage hybrid environments perfectly.
- Maximum service: Our motto is simple: ‘there is no traffic jam along the extra mile’. We are a managed cloud service provider, so we do all we can to relieve you completely of everything to do with your cloud environment.
- Flexible contracts: Your situation may change overnight. We serve your interests. Our flexible contracts change along with the needs of your company.
- Transparency: Take advantage of our cloud management portal and gain access to a detailed understanding of the services you purchase, your uptime and your costs.
- Proactive monitoring: Your applications, infrastructure and all intermediate layers are closely monitored and guarded 24/7. We intervene proactively if something threatens to go wrong.
- 24/7 local support: You get 24/7 support in your own language from our local Arxus cloud experts.
Would you like to know how our managed services can make your business more competitive?