3 tips to get the most out of Microsoft 365 Copilot
1. Qualitative data, qualitative output
Microsoft 365 Copilot uses the available data within your Microsoft 365 tenant: your emails, presentations, chats, files, etc. If you ask Copilot to summarize a report you created a few weeks ago, it can open that content and summarize it for you. But that is, of course, much more difficult if your data is scattered across different sources. Whether it's duplicates of certain files or emails with conflicting information, poor data quality has a negative impact on Copilot's results. And that can slow down adoption in the long run.
That's why we strongly recommend that you critically examine the quality of your data. And ensure that all outdated data is removed from your Copilot database.
2. Make sure your access policies are set correctly
An important element to take into account: Copilot only bases itself on the data that's accessible to you. This means that when you enter a prompt to analyze sales reports, for example, you will only get results that are based on data that you can consult yourself. So, in order to obtain relevant prompt results and to ensure that your users do not accidentally encounter sensitive information, it's very important to get your access rights in order.
In addition, we also recommend that you follow the Zero Trust principles to ensure that your data is secure and managed correctly.
Explore and identify different use cases
Microsoft 365 Copilot varies in usability depending on the use cases and the specific user type. For example, it is very strong at summarizing content, generating concepts, and extracting insights from data. For niche applications or a limited dataset, Copilot is often a less suitable option.
Whichever AI tool you prefer, it's essential to explore different use cases and identify which types of users reap the most benefit from them. This will help you achieve better AI results and strengthen the overall adoption of the tool.