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Microsoft 365 Copilot: a new way of working and a gamechanger for productivity

Copilot, Microsoft's smart AI assistant, has fundamentally changed our (working) relationship with technology. But what makes Copilot such a powerful addition to the Microsoft 365 suite? And how does it increase your employees' productivity? Kevin Meuldermans, our AI specialist, explains what you can do with it and how to successfully integrate it into your modern workplace.

Mon, 10 November 2025

Kevin Meuldermans | Arxus

Kevin Meuldermans

Data & AI Engineer, Arxus

What is Microsoft 365 Copilot?

Copilot is a smart tool designed specifically to save time and improve your productivity. It is a built-in assistant in Microsoft 365 apps and services that uses artificial intelligence (AI) and natural language processing (NLP) to easily create, edit, and design documents, emails, and presentations.

But how exactly can it help you and your business? We'll summarize Microsoft 365 Copilot's strongest capabilities for you:

Based on the guidelines you provide, Copilot can generate and optimize relevant and interesting content: from illustrations and images to formulas and texts. It chooses the most appropriate tone, style, and layout depending on the type of document and your target audience.

Thanks to its integration with Microsoft 365 apps, you can use Copilot as a smart search engine. Want to summarize a Teams meeting you missed? Find a document on SharePoint about a specific topic? Or search for an email in Outlook? With Copilot, you can do it all in the blink of an eye.

Spelling of grammatica controleren in Word? Een PowerPoint-presentatie opmaken? Copilot kan heel wat repetitieve of vervelende taken van je overnemen. En met de toevoeging van AI-agents doe je dat voortaan nóg sneller en efficiënter. Want daarmee kan je zelfs hele bedrijfsprocessen automatiseren – van HR en Marketing tot Sales en Finance.

How to integrate Microsoft 365 Copilot in your organisation?

Adding Copilot to your Microsoft 365 environment involves much more than just activating a license. To truly get the most out of the tool, you need to consider:

  • The employees within your organization and how they’ll use the tool.
  • The data you have available and how Copilot can utilize it.
  • The business processes where Copilot can offer real added value.

So, in order to start using it efficiently, there are a number of crucial steps to go through.

Read more about AI adoption

3 tips to get the most out of Microsoft 365 Copilot

1. Qualitative data, qualitative output

Microsoft 365 Copilot uses the available data within your Microsoft 365 tenant: your emails, presentations, chats, files, etc. If you ask Copilot to summarize a report you created a few weeks ago, it can open that content and summarize it for you. But that is, of course, much more difficult if your data is scattered across different sources. Whether it's duplicates of certain files or emails with conflicting information, poor data quality has a negative impact on Copilot's results. And that can slow down adoption in the long run.

That's why we strongly recommend that you critically examine the quality of your data. And ensure that all outdated data is removed from your Copilot database.

2. Make sure your access policies are set correctly

An important element to take into account: Copilot only bases itself on the data that's accessible to you. This means that when you enter a prompt to analyze sales reports, for example, you will only get results that are based on data that you can consult yourself. So, in order to obtain relevant prompt results and to ensure that your users do not accidentally encounter sensitive information, it's very important to get your access rights in order.

In addition, we also recommend that you follow the Zero Trust principles to ensure that your data is secure and managed correctly.

3. Explore and identify different use cases

Microsoft 365 Copilot varies in usability depending on the use cases and the specific user type. For example, it is very strong at summarizing content, generating concepts, and extracting insights from data. For niche applications or a limited dataset, Copilot is often a less suitable option.

Whichever AI tool you prefer, it's essential to explore different use cases and identify which types of users reap the most benefit from them. This will help you achieve better AI results and strengthen the overall adoption of the tool.

Boost your productivity with Microsoft Copilot

Our experts are ready to help you and to offer tailored advice. Together, we'll ensure that you and your team get a flying start with Microsoft 365 Copilot.

Contact us for more information about Microsoft 365 Copilot | Arxus

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